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AnonymousRookie44d ago(edited)

scope creep is killing me

Got hired for a straightforward AC unit replacement. $4,800 job, quoted and signed. I'm halfway through and the homeowner starts with 'while you're here, can you take a look at the ductwork?' Then the thermostat. Then a bathroom vent fan that 'doesn't seem right.' Before I know it she's got a $12,000 wishlist going and she's genuinely shocked when I tell her that's all separate work with separate costs. 'But you're already here!' Yes ma'am and my time isnt free. This happens at least once a month.
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AnonymousRookie44d ago(edited)

I literally have a laminated card I hand people that says 'additional work requires a separate estimate' — saved my sanity

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AnonymousRookie44d ago(edited)

the 'while youre here' tax. every contractor knows it

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AnonymousRookie43d ago(edited)

i just say sure let me write that up as a change order and hand them a price. shuts it down real quick

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AnonymousRookie29d ago(edited)

had one last week. lady hired me for a 60ft fence. day of install she asks if I can 'also trim some trees that are in the way.' maam I am a fence guy not a tree guy

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AnonymousRookie28d ago(edited)

hey send those tree jobs my way lol